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How Does This Work?

You create a free account and set a Gmail filter to forward your Ingress email damage reports.

The damage reports are processed in realtime into the Outgress analytics and alerting engine.

That's the short version.

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forwarded email not accepted

Discussion in 'Support' started by da6t33x, Jun 26, 2018.

  1. da6t33x

    da6t33x New Member

    Hi there,

    I just signed up for a premium account, and I have configured mail forwarding.
    However it looks like the forwarded mail isn't accepted by your mailserver.

    Could you have a look at this?


    Jun 27 07:41:42 box postfix/smtp[9027]: 315983FDCE: to=<damage@outgress.com>, relay=none, delay=860, delays=710/0.04/150/0, dsn=4.4.1, status=deferred (connect to mx1.outgress.com[199.187.241.231]:25: Connection timed out)
    Jun 27 07:41:42 box postfix/smtp[9028]: 2CBC83FDC4: to=<damage@outgress.com>, relay=none, delay=882, delays=732/0.06/150/0, dsn=4.4.1, status=deferred (connect to mx1.outgress.com[199.187.241.231]:25: Connection timed out)
    Jun 27 07:41:42 box postfix/smtp[9029]: 491DC3FDCA: to=<damage@outgress.com>, relay=none, delay=869, delays=719/0.08/150/0, dsn=4.4.1, status=deferred (connect to mx5.outgress.com[199.187.241.235]:25: Connection timed out)
    Jun 27 07:41:42 box postfix/smtp[9030]: 532DD3FDCC: to=<damage@outgress.com>, relay=none, delay=864, delays=714/0.1/150/0, dsn=4.4.1, status=deferred (connect to mx7.outgress.com[199.187.241.237]:25: Connection timed out)
    Jun 27 07:41:42 box postfix/error[9497]: 89B473FDC6: to=<damage@outgress.com>, relay=none, delay=877, delays=727/150/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to mx5.outgress.com[199.187.241.235]:25: Connection timed out)
    Jun 27 07:41:42 box postfix/smtp[9031]: BC4B83FDC8: to=<damage@outgress.com>, relay=none, delay=872, delays=722/0.13/150/0, dsn=4.4.1, status=deferred (connect to mx2.outgress.com[199.187.241.232]:25: Connection timed out)
     
  2. da6t33x

    da6t33x New Member

    Any suggestions on how to solve this issue?
     
  3. digitalpoint

    digitalpoint Administrator Staff Member Illuminator Enlightened L13

    Well, the fact that you seen using Postfix for email, makes me think you haven’t set up forwarding as defined in the email forwarding instructions (which is for Gmail/Google accounts). If you are trying to do it any other way than directly on your Gmail account, it’s probably not going to work.
     
    da6t33x likes this.
  4. da6t33x

    da6t33x New Member

    Thanks for your reply.

    Although I am using a google account I am not using gmail.

    The logging of my mailserver shows the mail is forwarded by my mailserver but they are not accepted.

    I won't mind creating a gmail account but I obviously don't want to change my ingress account.
    Would it work if I forward my damage reports to a gmail account, and then forward it to outgress?
     
  5. digitalpoint

    digitalpoint Administrator Staff Member Illuminator Enlightened L13

    In theory that would work as long as the forwarding doesn’t alter the contents of the email (like how an email client will add “Fwd:” to it... it wouldn’t work. If the forward is at your mail server level and not altering the original email it should work.